Concepedia

Vanessa Liu

VL

Statistics

Publications

8

Citations

1K

H-Index

8

Active since

2001

Affiliations

City University of Hong Kong(Current)

Vanessa Liu is an author at City University of Hong Kong specializing in business, consumer satisfaction, and customer satisfaction.

Publications per year

2001–2023

8

Publications

8

Online consumer retention: contingent effects of online shopping habit and online shopping experience

Mohamed Khalifa, Vanessa Liu · European Journal of Information Systems · 2007 · 514 citations

Business, Marketing, Marketing Management +13

Determinants of Satisfaction at Different Adoption Stages of Internet-Based Services

Vanessa Liu, Mohamed Khalifa · Journal of the Association for Information Systems · 2003 · 158 citations

Business, Information Systems, Management Information Systems +14

Satisfaction with Internet-Based Services: The Role of Expectations and Desires

Mohamed Khalifa, Vanessa Liu · International Journal of Electronic Commerce · 2002 · 152 citations

Business, Information Systems, Management Information Systems +17

THE STATE OF RESEARCH ON INFORMATION SYSTEM SATISFACTION

Mohamed Khalifa, Vanessa Liu · Journal of the Association for Information Systems · 2004 · 83 citations · Full text

Business, Information Systems, Marketing +8

Online Customer Stickiness

Mohamed Khalifa, Moez Limayem, Vanessa Liu · Journal of Global Information Management · 2002 · 65 citations

Business, Marketing, Marketing Management +15

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