Concepedia

Cindy Marks

CM

Statistics

Publications

1

Citations

24

H-Index

1

Active since

1992

Cindy Marks is an author specializing in consumer research, business, and pediatric rehabilitation.

Top concepts

HealthBusinessMarketingPublic SectorRehabilitationQuality Of LifeService QualityCustomer ServiceGeneral BusinessConsumer Behavior

Publications per year

1992–1992

1

Publications

1

The Client as Customer: Achieving Service Quality and Customer Satisfaction in Rehabilitation

Jeanne Boland Patterson, Cindy Marks · Journal of rehabilitation · 1992 · 24 citations

Customer Experience, Customer Satisfaction, Quality Of Life +22

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