Concepedia

In Jae Cho

IJ

1

Publications

39

Citations

1

H-Index

2015

Active since

Affiliations

Pusan National University(Current)

In Jae Cho is an author at Pusan National University specializing in fuzzy logic, customer satisfaction, and engineering.

Top concepts

BusinessMarketingEngineeringFuzzy LogicService DesignQuality ControlService QualityOperations ResearchSystems EngineeringCustomer Satisfaction

Publications per year

2015–2015

1

Publications

1

Application of SERVQUAL and fuzzy quality function deployment to service improvement in service centres of electronics companies

In Jae Cho, You Jin Kim, Choonjong Kwak · Total Quality Management & Business Excellence · 2015 · 39 citations

Total Quality Management, Customer Satisfaction, Engineering +17

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