Concepedia

Juliater Simarmata

JS

5

Publications

76

Citations

5

H-Index

2017

Active since

Affiliations

Institute of Transportation and Logistic Trisakti(Current)

Juliater Simarmata is an author at Institute of Transportation and Logistic Trisakti specializing in customer satisfaction, business, and management.

ORCID

Top concepts

Publications per year

2017–2020

5

Publications

5

HOW TO ESTABLISH CUSTOMER TRUST AND RETENTION IN A HIGHLY COMPETITIVE AIRLINE BUSINESS

Juliater Simarmata, Yulianti Keke, Verónica Verónica et al. · Polish Journal of Management Studies · 2017 · 20 citations · Full text

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The Influence of Travel Agent, Infrastructure and Accommodation on Tourist Satisfaction

Juliater Simarmata, Yuliantini Yuliantini, Yulianti Keke · 2017 · 16 citations · Full text

The Factors Influencing Passengers’ Interest in Using Transportation Services

Juliater Simarmata, Marthaleina Ruminda Sitorus, Yuliantini Yuliantini et al. · TEM Journal · 2019 · 16 citations · Full text

, , +20

SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation

Ridho Bramulya Ikhsan, Juliater Simarmata · Management Science Letters · 2020 · 14 citations · Full text

BUILDING CUSTOMER RETENTION IN ON-LINE TRANSPORTATION

Juliater Simarmata, Ridho Bramulya Ikhsan · Polish Journal of Management Studies · 2017 · 10 citations · Full text

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