Concepedia

Sepehr Safari

SS

2

Publications

221

Citations

2

H-Index

2017

Active since

Affiliations

Shahid Beheshti University(Current)

Sepehr Safari is an author at Shahid Beheshti University specializing in customer satisfaction, consumer research, and business.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionCustomer ServiceConsumer Behavior

Publications per year

2017–2020

2

Publications

2

Research on the influence of after-sales service quality factors on customer satisfaction

Sajjad Shokouhyar‎, Sina Shokoohyar, Sepehr Safari · Journal of Retailing and Consumer Services · 2020 · 200 citations

Customer Satisfaction, Service Quality, Service Research +8

Improving candy industry competitiveness: Retailers’ perception regarding customer satisfaction

Sajjad Shokouhyar‎, Sepehr Safari, Fereshte Mohsenian · Journal of Food Products Marketing · 2017 · 21 citations

Customer Experience, Customer Satisfaction, Service Quality +11

Rows per page

1–2 of 2