Harnizam Zahari is an author at Universiti Teknologi MARA specializing in tourism, hospitality industry, and customer satisfaction.
Top concepts
TourismBusinessMarketingManagementHospitalityHotel IndustryHuman ResourcesHospitality IndustryCustomer SatisfactionHospitality Management
Publications per year
2009–2009
2
2
The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia
Rahman Abdullah, Noraida Karim, Mohd Onn Rashidi Bin Abdul Patah et al. · International Journal of Business and Management · 2009 · 34 citations · Full text
Customer Satisfaction, Hospitality, Human Resource Management +18
Rows per page
1–2 of 2