Satoshi Kobashikawa

Does the Lombard Effect Improve Emotional Communication in Noise? — Analysis of Emotional Speech Acted in Noise

Yi Zhao, Atsushi Ando, Shinji Takaki et al. · 2019 · 66 citations

Health Professions, Communication, Psychology +17

Soft-Target Training with Ambiguous Emotional Utterances for DNN-Based Speech Emotion Classification

Atsushi Ando, Satoshi Kobashikawa, Hosana Kamiyama et al. · 2018 · 45 citations

Computing, Computer Science, Machine Learning +15

Speech Emotion Recognition Based on Multi-Label Emotion Existence Model

Atsushi Ando, Ryo Masumura, Hosana Kamiyama et al. · 2019 · 27 citations

Education, Linguistics, Phonetics +8

Customer Satisfaction Estimation in Contact Center Calls Based on a Hierarchical Multi-Task Model

Atsushi Ando, Ryo Masumura, Hosana Kamiyama et al. · IEEE/ACM Transactions on Audio Speech and Language Processing · 2020 · 26 citations

Computing, Computer Science, Customer Relationship Management +13

Hierarchical LSTMs with Joint Learning for Estimating Customer Satisfaction from Contact Center Calls

Atsushi Ando, Ryo Masumura, Hosana Kamiyama et al. · 2017 · 24 citations

Computing, Computer Science, Marketing +15