V.T. Petkova

The use of quality metrics in service centres

V.T. Petkova, Peter Sander, Aarnout Brombacher · International Journal of Production Economics · 2000 · 34 citations

Management, Operations Management, Quality Management +14

Field Reliability Prediction in Consumer Electronics Using Warranty Data

Roxana A. Ion, V.T. Petkova, Bas H. J. Peeters et al. · Quality and Reliability Engineering International · 2006 · 25 citations

Management, Industrial Engineering, Quality Management +13

The role of the service centre in improvement processes

V.T. Petkova, Peter Sander, Aarnout Brombacher · Quality and Reliability Engineering International · 1999 · 22 citations

Management, Operations Management, Continuous Improvement +7

Quality of Information Flow in the Backend of a Product Development Process: a Case Study

Jaring Boersma, Gabriel Loke, V.T. Petkova et al. · Quality and Reliability Engineering International · 2004 · 16 citations

Management, Information Systems, Quality Management +12

Soft reliability, a new class of problems for innovative products: "how to approach them"

W.H.J.M. Geudens, P.J.M. Sonnemans, V.T. Petkova et al. · 2005 · 10 citations

Management, Innovation Management, Marketing +14