Pu Zhao

Towards intelligent incident management: why we need it and how we make it

Zhuangbin Chen, Yu Kang, Liqun Li et al. · 2020 · 86 citations

Computing, Cloud Computing, Information Technology +13

How to mitigate the incident? an effective troubleshooting guide recommendation technique for online service systems

Jiajun Jiang, Weihai Lu, Junjie Chen et al. · 2020 · 51 citations

Business, Information Systems, Information Technology +9

Identifying linked incidents in large-scale online service systems

Yujun Chen, Xian Yang, Hang Dong et al. · 2020 · 40 citations

Computing, Data Science, Data Mining +7

Assess and Summarize: Improve Outage Understanding with Large Language Models

Pengxiang Jin, Shenglin Zhang, Minghua Ma et al. · 2023 · 38 citations

Computing, Cloud Computing, Information Systems +13

NTAM: Neighborhood-Temporal Attention Model for Disk Failure Prediction in Cloud Platforms

Chuan Luo, Pu Zhao, Bo Qiao et al. · 2021 · 33 citations · Full text

Computing, Cloud Computing, Computer Systems +14