Jennifer Smith‐Merry

Patient complaints about hospital services: applying a complaint taxonomy to analyse and respond to complaints: Table 1

Reema Harrison, Merrilyn Walton, Judith Healy et al. · International Journal for Quality in Health Care · 2016 · 81 citations · Full text

Health Professions, Health Services Administration, Health Systems +14

The ableism elephant in the academy: a study examining academia as informed by Australian scholars with lived experience

Damian Mellifont, Jennifer Smith‐Merry, Helen Dickinson et al. · Disability & Society · 2019 · 72 citations

Education, Special Education, Disability +12

Implementing recovery: an analysis of the key technologies in Scotland

Jennifer Smith‐Merry, Richard Freeman, Steve Sturdy · International Journal of Mental Health Systems · 2011 · 67 citations · Full text

Public Affairs, Health Policy, Mental Health Care +13

Evidence-based policy, knowledge from experience and validity

Jennifer Smith‐Merry · Evidence & Policy · 2019 · 39 citations

Public Affairs, Public Policy, Epistemology +12

The <scp>NDIS</scp> at ten years: designing an equitable scheme for the next decade

Jennifer Smith‐Merry, John Gilroy, Annmaree Watharow · The Medical Journal of Australia · 2023 · 39 citations · Full text

Public Affairs, Insurance, Social Policy +14