Concepedia

B. Laohasirichaikul

BL

Statistics

Publications

1

Citations

46

H-Index

1

Active since

2011

B. Laohasirichaikul is an author specializing in customer satisfaction, hospital service quality, and hospital administration.

Publications per year

2011–2011

1

Publications

1

Effective Customer Relationship Management of Health Care: A Study of Hospitals in Thailand

Howard W. Combs, B. Laohasirichaikul, Sirion Chaipoopirutana · San José State University ScholarWorks (San Jose State University) · 2011 · 46 citations · Full text

Management, Marketing, Marketing Management +17

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