Concepedia

Olga Kondratyeva

OK

1

Publications

14

Citations

1

H-Index

2013

Active since

Affiliations

Services répartis, Architectures, MOdélisation, Validation, Administration des Réseaux(Current)

Olga Kondratyeva is an author at Services répartis, Architectures, MOdélisation, Validation, Administration des Réseaux specializing in customer satisfaction, service quality, and reliability.

Top concepts

BusinessMarketingEngineeringReliabilityService QualityQuality Of ServiceCustomer SatisfactionTotal Quality Management

Publications per year

2013–2013

1

Publications

1

Evaluating Quality of Web Services: A Short Survey

Olga Kondratyeva, Natalia Kushik, Ana Cavalli et al. · 2013 · 14 citations

Total Quality Management, Customer Satisfaction, Reliability +13

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