Concepedia

Shu-Yun Feng

SF

4

Publications

110

Citations

4

H-Index

2012

Active since

Affiliations

Chung Hua University(Current)

Shu-Yun Feng is an author at Chung Hua University specializing in business, management, and quantitative management.

Top concepts

BusinessManagementMarketingEngineeringQuality SystemsService QualityConsumer ResearchHospitality IndustryCustomer SatisfactionHospitality Marketing

Publications per year

2012–2015

4

Publications

4

Using modified IPA to evaluate supplier’s performance: Multiple regression analysis and DEMATEL approach

Li‐Hsing Ho, Shu-Yun Feng, Yu‐Cheng Lee et al. · Expert Systems with Applications · 2012 · 62 citations

Supplier Relationship, Dematel Approach, Management +5

A New Methodology for Customer Satisfaction Analysis: Taguchi’s Signal-to-Noise Ratio Approach

Li‐Hsing Ho, Shu-Yun Feng, Tieh‐Min Yen · Journal of Service Science and Management · 2014 · 21 citations · Full text

Total Quality Management, Customer Satisfaction, Signal-to-noise Ratio Approach +19

Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan

Li‐Hsing Ho, Shu-Yun Feng, Tieh‐Min Yen · Journal of Service Science and Management · 2014 · 15 citations · Full text

Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan

Li‐Hsing Ho, Shu-Yun Feng, Tieh‐Min Yen · International Journal of Health Care Quality Assurance · 2015 · 12 citations

Rows per page

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