Statistics
Publications
4
Citations
61
H-Index
4
Active since
1986
Affiliations
Moredun Research Institute(Current)
Gail Scott is an author at Moredun Research Institute specializing in customer satisfaction, customer service management, and marketing management.
Publications per year
1986–2005
4
4
Elder Richard, Gail Scott · 2005 · 15 citations
Gail Scott · Tessera · 1986 · 13 citations · Full text
The Voice of the Customer: Is Anyone Listening?
Gail Scott · Journal of Healthcare Management · 2001 · 10 citations
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