Statistics
Publications
1
Citations
74
H-Index
1
Active since
2013
Affiliations
University of Technology Malaysia(Current)
Raha Khalafinezhad is an author at University of Technology Malaysia specializing in churn management, customer relationship management, and multiple regression.
Publications per year
2013–2013
1
1
Impact of CRM Factors on Customer Satisfaction and Loyalty
Choi Sang Long, Raha Khalafinezhad, Wan Khairuzzaman Wan Ismail et al. · Asian Social Science · 2013 · 74 citations · Full text
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