2
Publications
959
Citations
2
H-Index
2015
Active since
Adam Richardson is an author specializing in user experience, interactive marketing, and customer service.
Top concepts
MarketingManagementUser ExperienceCustomer ServiceCustomer SatisfactionInteractive MarketingCustomer JourneyConsumer ResearchDigital MarketingMarketing Insights
Publications per year
2015–2015
2
2
Understanding Customer Experience
Adam Richardson · 2015 · 806 citations
Customer Experience, Customer Satisfaction, Interactive Marketing +7
Rows per page
1–2 of 2