Concepedia

Maziah Ismail

MI

Statistics

Publications

4

Citations

131

H-Index

4

Active since

2008

Affiliations

Tun Hussein Onn University of Malaysia(Current)

Maziah Ismail is an author at Tun Hussein Onn University of Malaysia specializing in public management, service quality, and performance measurement.

Publications per year

2008–2011

4

Publications

4

FM‐SERVQUAL: a new approach of service quality measurement framework in local authorities

Wan Zahari, Maziah Ismail, Graeme Newell · Journal of Corporate Real Estate · 2008 · 77 citations

Management, Public Management, Quality Management +17

Understanding the service provider perspective towards better service quality in local authorities

Wan Zahari, Maziah Ismail, Azlan Shah Ali · Journal of Facilities Management · 2010 · 22 citations

Management, Public Administration, Public Management +14

A framework study of school facilities performance in public primary school of Batubara district in Indonesia

Amilia Hasbullah, Wan Zahari, Maziah Ismail et al. · Procedia - Social and Behavioral Sciences · 2011 · 17 citations · Full text

Education, Educational Measurement, Elementary Education +12

Corporate Social Responsibility in Malaysia Housing Development – The Developer’s Perspective

Maziah Ismail, Tan Soo Yin · Pacific Rim Property Research Journal · 2008 · 15 citations

Social Sciences, Project Management, Sustainability Management +15

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