Vítor G. de Menezes

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Active since

2019

Affiliations

Vítor G. de Menezes is an author at Universidade de Brasília specializing in information systems, service performance measurement, and quality of service assessment.

ORCID

Publications per year

2019–2022

Publications

Evaluation of Public Services Considering the Expectations of Users—A Systematic Literature Review

Vítor G. de Menezes, Glauco V. Pedrosa, Marcos P. P. da Silva et al. · Information · 2022 · 24 citations · Full text

Business, Information Systems, Public Administration +17

Evaluating Government Services Based on User Perspective

Vanessa De Andrade Soares, Gabriela Yukari Iwama, Vítor G. de Menezes et al. · 2019 · 11 citations

Management, Information Systems, Public Administration +17

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