Concepedia

Vanessa Hiu Ying Chan

VH

1

Publications

117

Citations

1

H-Index

2022

Active since

Affiliations

University of Hong Kong(Current)

Vanessa Hiu Ying Chan is an author at University of Hong Kong specializing in customer satisfaction, business, and service quality.

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Publications per year

2022–2022

1

Publications

1

Mediating effects on the relationship between perceived service quality and public library app loyalty during the COVID-19 era

Vanessa Hiu Ying Chan, Dickson K.W. Chiu, Kevin K.W. Ho · Journal of Retailing and Consumer Services · 2022 · 117 citations · Full text

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