Concepedia

Afriapoll Syafarudin

AS

3

Publications

136

Citations

3

H-Index

2021

Active since

Affiliations

Mercu Buana University(Current)

Afriapoll Syafarudin is an author at Mercu Buana University specializing in service quality, business, and marketing.

Top concepts

BusinessMarketingService QualityCustomer SatisfactionManagementCustomer ServiceConsumer BehaviorConsumer ResearchService MarketingMarketing Strategy

Publications per year

2021–2021

3

Publications

3

The Effect Of Product Quality, Service Quality, Price On Product Purchasing Decisions On Consumer Satisfaction

Satria Mulia Chaerudin, Afriapoll Syafarudin · Ilomata International Journal of Tax and Accounting · 2021 · 58 citations · Full text

Customer Satisfaction, Partial Least Square, Quality Cost +13

The Effect of Product Quality on Customer Satisfaction Implications on Customer Loyalty in the Era Covid-19

Afriapoll Syafarudin · Ilomata International Journal of Tax and Accounting · 2021 · 57 citations · Full text

Total Quality Management, Customer Satisfaction, Customer Experience +14

The Influence of Service Quality, Marketing Mix, on Bank Customer Satisfaction in the Era Covid-19

Rumiyati Rumiyati, Afriapoll Syafarudin · Ilomata International Journal of Tax and Accounting · 2021 · 21 citations · Full text

Building Loyalty, Customer Satisfaction, Customer Experience +11

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