Statistics
Publications
1
Citations
21
H-Index
1
Active since
2019
Affiliations
Charlotte Knol is an author at Stenden University of Applied Sciences specializing in social computing, conversational artificial intelligence, and technology.
Publications per year
2019–2019
1
1
Chatbots — an organisation’s friend or foe?
Emma Carter, Charlotte Knol · Research in Hospitality Management · 2019 · 21 citations · Full text
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