Concepedia

Catherine Downs

CD

2

Publications

928

Citations

2

H-Index

1977

Active since

Affiliations

University of Wisconsin–Green Bay(Current)

Catherine Downs is an author at University of Wisconsin–Green Bay specializing in customer satisfaction, communication effects, and communication.

Top concepts

ArtsManagementCommunicationCommunication EffectsCustomer SatisfactionOrganizational BehaviorInterpersonal CommunicationOrganizational CommunicationBusinessMarketing

Publications per year

1977–1993

2

Publications

2

A Factor Analytic Study of Communication Satisfaction

Catherine Downs, Michael David Hazen · Journal of Business Communication · 1977 · 558 citations

Customer Satisfaction, Quality Of Life, Factor Analytic Study +17

Employee Perceptions of the Relationship Between Communication and Productivity: A Field Study

Phillip G. Clampitt, Catherine Downs · Journal of Business Communication · 1993 · 370 citations

Customer Satisfaction, Organizational Characteristic, Workplace Communication +23

Rows per page

1–2 of 2