Concepedia
Statistics
Publications
2
Citations
39
H-Index
Active since
1992
Philip A. Street is an author specializing in accounting, customer satisfaction, and business.
Top concepts
AuditingBusinessAccountingManagementQuality AssuranceCustomer SatisfactionTotal Quality ManagementMarketingTechnologyEngineering
Publications per year
1992–1993
BS 5750: The Industry View
Philip A. Street, June Fernie · International Journal of Quality & Reliability Management · 1992 · 23 citations
Total Quality Management, Customer Satisfaction, Engineering +20
COSTS, DRAWBACKS AND BENEFITS ‐ THE CUSTOMER′S VIEW OF BS 5750
Philip A. Street, June Fernie · Training for Quality · 1993 · 16 citations
Total Quality Management, Customer Satisfaction, Auditing +11
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