Statistics
Publications
1
Citations
19
H-Index
1
Active since
1991
Quinlan Mr is an author specializing in services management, customer service, and media studies.
Publications per year
1991–1991
1
1
How does service drive the service company?
Quinlan Mr, Ron Zemke, Joanne H. Snider et al. · PubMed · 1991 · 19 citations
Customer Satisfaction, September-october Article, Service Research +11
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