Kee‐Sook Lim

Influence of social networking site and user access method on social media evaluation

John H. Heinrichs, Jeen‐Su Lim, Kee‐Sook Lim · Journal of Consumer Behaviour · 2011 · 129 citations · Full text

Engineering, Social Medium Monitoring, Online Communication +28

The role of hospital service quality in developing the satisfaction of the patients and hospital performance

Jeen‐Su Lim, Kee‐Sook Lim, John H. Heinrichs et al. · Management Science Letters · 2018 · 53 citations · Full text

Testing alternative models of individuals’ social media involvement and satisfaction

Jeen‐Su Lim, Abdulrahman Al‐Aali, John H. Heinrichs et al. · Computers in Human Behavior · 2013 · 41 citations

Customer Satisfaction, Social Media, Interpersonal Communication +11

Determining factors of academic library Web site usage

John H. Heinrichs, Kee‐Sook Lim, Jeen‐Su Lim et al. · Journal of the American Society for Information Science and Technology · 2007 · 40 citations

Customer Satisfaction, Library Design, Information Retrieval +14

Gender and Hedonic Usage Motive Differences in Social Media Site Usage Behavior

Jeen‐Su Lim, John H. Heinrichs, Kee‐Sook Lim · Journal of Global Marketing · 2017 · 30 citations

Customer Satisfaction, Engineering, Social Media Site +19