Concepedia
Statistics
Publications
1
Citations
110
H-Index
Active since
2005
Dundan R. Dickson is an author specializing in service excellence, business process management, and performance measurement.
Publications per year
2005–2005
Aligning organizational processes with mission: The case of service excellence
John C. Crotts, Dundan R. Dickson, Robert C. Ford · Academy of Management Perspectives · 2005 · 110 citations · Full text
Business, Organization Studies, Performance Management +14
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