Concepedia

Sung-Jong Cha

SC

1

Publications

34

Citations

1

H-Index

2014

Active since

Affiliations

Soongeui Women's College(Current)

Sung-Jong Cha is an author at Soongeui Women's College specializing in customer satisfaction, library science, and business.

Top concepts

BusinessMarketingJournalismLibrary ScienceService QualityCustomer SatisfactionTotal Quality Management

Publications per year

2014–2014

1

Publications

1

Analysis of the factors affecting the quality of service in public libraries in Korea

Kyung‐Jae Bae, Sung-Jong Cha · Journal of Librarianship and Information Science · 2014 · 34 citations

Total Quality Management, Customer Satisfaction, Public Libraries +11

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