Concepedia
Statistics
Publications
2
Citations
29
H-Index
Active since
2021
Mohd Altaf Khan is an author specializing in service quality, consumer research, and business.
Top concepts
BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionOnline BankingConsumer BehaviorInteractive MarketingStructural Equation Modeling
Publications per year
2021–2022
Dimensions of E-Banking and the mediating role of customer satisfaction: a structural equation model approach
Mohd Altaf Khan, Syed Mohd Minhaj · International Journal of Business Innovation and Research · 2022 · 15 citations
Customer Satisfaction, Mediating Role, Service Quality +10
Performance of online banking and direct effect of service quality on consumer retention and credibility of consumer and mediation effect of consumer satisfaction.
Mohd Altaf Khan, Syed Mohd Minhaj · International Journal of Business Information Systems · 2021 · 14 citations
Customer Satisfaction, Online Customer Behavior, Online Banking +9
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