Mark Horst is an author at University of Twente specializing in customer satisfaction, business, and management.
Publications per year
2006–2006
1
1
Mark Horst, M. Kuttschreuter, Jan M. Gutteling · Computers in Human Behavior · 2006 · 550 citations
Customer Satisfaction, E-government Services, E-services +10
Rows per page
1–1 of 1