Concepedia

Samraz Hafeez

SH

Statistics

Publications

1

Citations

92

H-Index

1

Active since

2012

Samraz Hafeez is an author specializing in perceived service quality, service quality, and customer loyalty.

Publications per year

2012–2012

1

Publications

1

The Impact of Service Quality, Customer Satisfaction and Loyalty Programs on Customer's Loyalty: Evidence from Banking Sector of Pakistan.

Samraz Hafeez, Bakhtiar Muhammad · 2012 · 92 citations

Business, Marketing, Marketing Management +17

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