Concepedia

Douglas Chiguvi

DC

Statistics

Publications

5

Citations

122

H-Index

5

Active since

2013

Affiliations

Botswana Geoscience Institute(Current)

Douglas Chiguvi is an author at Botswana Geoscience Institute specializing in marketing, business, and customer satisfaction.

Publications per year

2013–2023

5

Publications

5

Impact of Customer Satisfaction on Customer Loyalty in the Banking Sector

Douglas Chiguvi, Paul T. Guruwo · International Journal of Scientific Engineering and Research · 2017 · 62 citations · Full text

Business, Marketing, Marketing Management +14

The Influence of After Sales Services on Marketing Performance in the Retail Sector in Botswana

Douglas Chiguvi · Dutch Journal of Finance and Management · 2020 · 21 citations · Full text

Business, Marketing, Marketing Management +12

Impact of Total Quality Management on Customer Satisfaction in the Retail Sector: Case of indigenous Supermarkets in Botswana.

Douglas Chiguvi · Journals & Books Hosting (International Knowledge Sharing Platform) · 2016 · 15 citations · Full text

Management, Marketing, Quality Management +16

Customer Based Retail Brand Equity (RBE) Dimensions Effect on Retail Brand Equity for OK Supermarket in Bindura

Albert Musekiwa, Douglas Chiguvi, Hope Hogo · International Journal of Business and Management · 2013 · 12 citations · Full text

Business, Marketing, Marketing Management +17

Analysis of the effectiveness of e-customer service platforms on customer satisfaction at ABSA, Botswana

Douglas Chiguvi · International Journal of Research in Business and Social Science (2147-4478) · 2023 · 12 citations · Full text

Business, Information Systems, Marketing +17

1–5 of 5