Dale Shaller

<scp>analysis &amp; commentary</scp> Measuring Patient Experience As A Strategy For Improving Primary Care

Kath Browne, Deborah Roseman, Dale Shaller et al. · Health Affairs · 2010 · 304 citations

Patient-Centered Care: What Does It Take?

Dale Shaller · Issue Lab (Candid) · 2007 · 174 citations

Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative

Elizabeth Davies, Dale Shaller, Susan Edgman‐Levitan et al. · Health Expectations · 2008 · 143 citations · Full text

Taking Patients’ Narratives about Clinicians from Anecdote to Science

Mark Schlesinger, Rachel Grob, Dale Shaller et al. · New England Journal of Medicine · 2015 · 115 citations

Humanity And Medicine, Family Medicine, Primary Care +18

What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement

Rachel Grob, Mark Schlesinger, Lacey Rose Barre et al. · Milbank Quarterly · 2019 · 71 citations · Full text