Concepedia

Sandra Zapata-Aguirre

SZ

Statistics

Publications

17

Citations

648

H-Index

14

Active since

2008

Affiliations

Universidad de la República de Uruguay(Current)

Free University of Bozen-Bolzano

Institución Universitaria Colegio Mayor de Antioquia

University of Sassari

Università degli Studi di Enna Kore

Sandra Zapata-Aguirre is an author at Universidad de la República de Uruguay specializing in business, tourism, and marketing.

Top concepts

BusinessTourismMarketingEconomicsDestination MarketingCruise TourismManagementSocial ImpactCustomer SatisfactionLogistics

Publications per year

2008–2019

17

Publications

17

Cruise passengers’ experience embarking in a Caribbean home port. The case study of Cartagena de Indias

Juan Gabriel Brida, Manuela Pulina, Eugenia Riaño et al. · Ocean & Coastal Management · 2011 · 81 citations

Caribbean Home Port, Case Study, Maritime Security +3

Cruise Passengers in a Homeport: A Market Analysis

Juan Gabriel Brida, Manuela Pulina, Eugenia Riaño et al. · Tourism Geographies · 2012 · 75 citations

Customer Satisfaction, Tourism Management, Tourism Supply +17

Customer perception of service quality: The role of Information and Communication Technologies (ICTs) at airport functional areas

Juan Gabriel Brida, Luis Moreno‐Izquierdo, Sandra Zapata-Aguirre · Tourism Management Perspectives · 2016 · 75 citations

Total Quality Management, Customer Satisfaction, Service Quality +11

Cruise tourism: economic, socio-cultural and environmental impacts

Juan Gabriel Brida, Sandra Zapata-Aguirre · International Journal of Leisure and Tourism Marketing · 2009 · 58 citations · Full text

Tourism Management, Culture, Economics +12

Residents’ attitudes and perceptions towards cruise tourism development: A case study of Cartagena de Indias (Colombia)

Juan Gabriel Brida, Eugenia Riaño, Sandra Zapata-Aguirre · Tourism and Hospitality Research · 2011 · 48 citations

Customer Satisfaction, Tourism Management, Tourism Performance +21

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