Concepedia

Hanan Afzal

HA

2

Publications

91

Citations

2

H-Index

2020

Active since

Affiliations

Charles Darwin University(Current)

Hanan Afzal is an author at Charles Darwin University specializing in customer satisfaction, business, and marketing.

Top concepts

BusinessMarketingCustomer SatisfactionTourismManagementEngineeringTransportationBrand AwarenessGreen MarketingService Quality

Publications per year

2020–2023

2

Publications

2

Protect for affinity? The role of destination brand engagement in forming environmentally responsible tourist behaviours

Muhammad Abid Saleem, Jing Li, Hanan Afzal · Journal of Sustainable Tourism · 2020 · 54 citations

Customer Satisfaction, Tourist Experience, Green Marketing +16

An exploration and importance-performance analysis of bus rapid transit systems’ service quality attributes: Evidence from an emerging economy

Muhammad Abid Saleem, Hanan Afzal, Farooq Ahmad et al. · Transport Policy · 2023 · 37 citations · Full text

Total Quality Management, Customer Satisfaction, Public Transport +14

Rows per page

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