John A. Ledingham

Relationship management in public relations: dimensions of an organization-public relationship

John A. Ledingham, Stephen D. Bruning · Public Relations Review · 1998 · 765 citations

Relationship Marketing, Organizational Communication, Interpersonal Communication +13

Explicating Relationship Management as a General Theory of Public Relations

John A. Ledingham · Journal of Public Relations Research · 2003 · 642 citations

Relationship Marketing, Organizational Communication, Interpersonal Communication +15

Relationships between organizations and publics: Development of a multi-dimensional organization-public relationship scale

Stephen D. Bruning, John A. Ledingham · Public Relations Review · 1999 · 349 citations

Organizations, Organizational Communication, Organizational Structure +10

Perceptions of relationships and evaluations of satisfaction: an exploration of interaction

Stephen D. Bruning, John A. Ledingham · Public Relations Review · 2000 · 177 citations

Job Satisfaction, Relationship Marketing, Customer Satisfaction +12

Government-community relationships: extending the relational theory of public relations

John A. Ledingham · Public Relations Review · 2001 · 172 citations

Business-government Relation, Relational Theory, Public Relations +5