Jain-Liang Chen is an author at Miami University specializing in customer satisfaction, business, and management.
Top concepts
BusinessMarketingManagementCustomer SatisfactionService QualityTechnology TransferInteractive MarketingInformation Management
Publications per year
2006–2009
2
2
Information technology adoption behavior life cycle: Toward a Technology Continuance Theory (TCT)
Chechen Liao, Prashant Palvia, Jain-Liang Chen · International Journal of Information Management · 2009 · 523 citations
Customer Satisfaction, Information Technology Convergence, Technology Acceptance Model +9
Rows per page
1–2 of 2