Statistics
Publications
9
Citations
413
H-Index
9
Active since
2006
Jeffrey C. Sun is an author at Microsoft (United States) specializing in higher education, computing, and incident management.
Publications per year
2006–2024
9
9
Towards intelligent incident management: why we need it and how we make it
Zhuangbin Chen, Yu Kang, Liqun Li et al. · 2020 · 86 citations
Gregory M. Anderson, Mariana Alfonso, Jeffrey C. Sun · Teachers College Record The Voice of Scholarship in Education · 2006 · 84 citations
Fast Outage Analysis of Large-Scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang et al. · 2021 · 24 citations
Efficient customer incident triage via linking with system incidents
Jiazhen Gu, Jiaqi Wen, Zijian Wang et al. · 2020 · 17 citations
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