Concepedia

Ng Zheng Lin

NZ

1

Publications

67

Citations

1

H-Index

2019

Active since

Affiliations

Jilin University of Finance and Economics(Current)

Ng Zheng Lin is an author at Jilin University of Finance and Economics specializing in interactive marketing, customer satisfaction, and consumer research.

Top concepts

BusinessMarketingManagementService QualityCustomer ServiceConsumer BehaviorConsumer ResearchCustomer RetentionMarketing StrategyCustomer Satisfaction

Publications per year

2019–2019

1

Publications

1

Customer loyalty in Sabah full service restaurant

Grace Phang Ing, Ng Zheng Lin, Ming Xu et al. · Asia Pacific Journal of Marketing and Logistics · 2019 · 67 citations

Customer Satisfaction, Purpose Loyal Customers, Consumer Research +16

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