Concepedia
Statistics
Publications
1
Citations
14
H-Index
Active since
2017
Ho-Sik Kim is an author specializing in service quality, consumer satisfaction, and service quality models.
Publications per year
2017–2017
The Effects of Service Qualities on Customer Satisfaction and Behavioral Intention in Coffee Shops
Ho-Sik Kim, Jaehyun Shim · Journal of Industrial Distribution & Business · 2017 · 14 citations · Full text
Business, Marketing, Marketing Management +17
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