Reshma Pervin Lima

Publications

167

Citations

H-Index

2018

Active since

Affiliations

Mawlana Bhashani Science and Technology University(Current)

University of Rajshahi

Reshma Pervin Lima is an author at Mawlana Bhashani Science and Technology University specializing in business, service quality, and customer satisfaction.

Top concepts

BusinessMarketingQuality Of LifeService QualityCustomer SatisfactionHospitality MarketingNursingTourismManagementPublic Health

Publications per year

2018–2023

Publications

Understanding the Service Quality and Customer Satisfaction of Mobile Banking in Bangladesh: Using a Structural Equation Model

Abdul Gaffar Khan, Reshma Pervin Lima, Md. Shahed Mahmud · Global Business Review · 2018 · 104 citations

Total Quality Management, Quality Of Life, Customer Satisfaction +18

Outbound medical tourism experience, satisfaction and loyalty: lesson from a developing country

Md. Shahed Mahmud, Md. Mahbubar Rahman, Reshma Pervin Lima et al. · Journal of Hospitality and Tourism Insights · 2020 · 30 citations

Customer Satisfaction, Quality Of Life, Tourism Management +19

Does healthcare service quality affect outbound medical tourists’ satisfaction and loyalty? Experience from a developing country

Md. Shahed Mahmud, Reshma Pervin Lima, Md. Mahbubar Rahman et al. · International Journal of Pharmaceutical and Healthcare Marketing · 2021 · 18 citations

Customer Satisfaction, Quality Of Life, Tourism Supply +24

Enabling Technologies for Human Development in Developing Countries: A Bibliometric Analysis on Insur-Tech

Nargis Sultana, Reshma Pervin Lima, Shakil Ahmad · 2023 · 15 citations

Development Theory, Business Intelligence, Economic Development +32

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