Concepedia

Mélissa Michaud

MM

1

Publications

603

Citations

1

H-Index

2015

Active since

Affiliations

Université Laval(Current)

Mélissa Michaud is an author at Université Laval specializing in business, customer satisfaction, and trust.

Top concepts

TrustTourismBusinessMarketingManagementHospitalityCustomer SatisfactionInteractive MarketingHospitality Management

Publications per year

2015–2015

1

Publications

1

eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions

Riadh Ladhari, Mélissa Michaud · International Journal of Hospitality Management · 2015 · 603 citations

Customer Satisfaction, Tourism Management, Online Customer Behavior +12

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