Concepedia

Blair J. Berkley

BJ

14

Publications

553

Citations

13

H-Index

1990

Active since

Affiliations

University of Wisconsin–Madison(Current)

California State University Los Angeles

Blair J. Berkley is an author at University of Wisconsin–Madison specializing in engineering, systems engineering, and business.

Top concepts

EngineeringSystems EngineeringBusinessOperations ResearchLogisticsManagementComputer EngineeringCustomer SatisfactionProduction SchedulingMarketing

Publications per year

1990–2001

14

Publications

14

Improving service quality with information technology

Blair J. Berkley, Amit Gupta · International Journal of Information Management · 1994 · 142 citations

Total Quality Management, Customer Satisfaction, Service Quality +6

Identifying the information requirements to deliver quality service

Blair J. Berkley, Amit Gupta · International Journal of Service Industry Management · 1995 · 73 citations

Total Quality Management, Customer Satisfaction, Business Intelligence +17

Policing entertainment districts

Blair J. Berkley, John R. Thayer · Policing An International Journal · 2000 · 51 citations

Community Policing, Crime Analysis, Police Psychology +16

Tandem queues and kanban-controlled lines

Blair J. Berkley · International Journal of Production Research · 1991 · 47 citations

A Simulation Study of Sequencing Rules in a Kanban‐Controlled Flow Shop*

Blair J. Berkley, Ali S. Kiran · Decision Sciences · 1991 · 44 citations

Local Sequencing Rules, Engineering, Industrial Engineering +23

Rows per page

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