Concepedia

Indah Sri Utami

IS

1

Publications

31

Citations

1

H-Index

2021

Active since

Affiliations

Sebelas Maret University(Current)

Indah Sri Utami is an author at Sebelas Maret University specializing in business, customer satisfaction, and user experience.

Top concepts

BusinessEducationMarketingService QualityUser ExperienceCustomer Satisfaction

Publications per year

2021–2021

1

Publications

1

Analysis The Effect of Website Quality on User Satisfaction with The WebQual 4.0 Method and Importance-Performance Analysis (IPA) (Case Study: SPMB Sebelas Maret University’s Website)

Indah Sri Utami, Winarno Winarno, Haryono Setiadi · Journal of Physics Conference Series · 2021 · 31 citations · Full text

Customer Satisfaction, Web Literacy, Importance-performance Analysis +12

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