Concepedia

Mass Hareeza Ali Hamid

MH

1

Publications

15

Citations

1

H-Index

2016

Active since

Affiliations

Sultan Idris Education University(Current)

Mass Hareeza Ali Hamid is an author at Sultan Idris Education University specializing in customer satisfaction, hospitality industry, and motivation.

Top concepts

BusinessMarketingManagementMotivationPsychologyQuality Of LifeService QualityHigher EducationHospitality IndustryCustomer Satisfaction

Publications per year

2016–2016

1

Publications

1

Investigating the Relationship among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience

Wan Salmuni Wan Mustaffa, Mass Hareeza Ali Hamid, Khuan Wai Bing et al. · Procedia - Social and Behavioral Sciences · 2016 · 15 citations · Full text

Customer Satisfaction, Quality Of Life, Favorable Behavioral Intentions +19

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