Statistics
Publications
7
Citations
158
H-Index
7
Active since
2010
Rana Basu is an author at Indian Institute of Technology Kharagpur specializing in business, customer satisfaction, and strategic management.
Publications per year
2010–2021
7
7
Rana Basu, Prabha Bhola · Benchmarking An International Journal · 2021 · 19 citations
Total Quality Management, Customer Satisfaction, Business Intelligence +16
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