Erik Paolo S. Capistrano

Factors affecting online tax filing – An application of the IS Success Model and trust theory

Victor Chen, Roppe Jenice M. Jubilado, Erik Paolo S. Capistrano et al. · Computers in Human Behavior · 2014 · 197 citations

Trust Metric, Organizational Systems, Is Success Model +7

Exploring the Privacy Concerns in Using Intelligent Virtual Assistants under Perspectives of Information Sensitivity and Anthropomorphism

Quang-An Ha, Victor Chen, Ha Uy Uy et al. · International Journal of Human-Computer Interaction · 2020 · 94 citations

Engineering, Social Influence, Information Privacy +25

Process quality and collaboration quality on B2B e‐commerce

Victor Chen, Yawen Chen, Erik Paolo S. Capistrano · Industrial Management & Data Systems · 2013 · 62 citations

Customer Satisfaction, Business Operations, Organizational Systems +15

The antecedents of purchase and re-purchase intentions of online auction consumers

Victor Chen, David C. Yen, Wan-Ru Kuo et al. · Computers in Human Behavior · 2015 · 40 citations

Customer Satisfaction, Electronic Auction, Online Customer Behavior +14

Information privacy policies: The effects of policy characteristics and online experience

Erik Paolo S. Capistrano, Victor Chen · Computer Standards & Interfaces · 2015 · 39 citations

Privacy Framework, Privacy Management, Public Policy +15