Zuhal ÇİLİNGİR ÜK

An application of integrating SERVQUAL and Kano's model into QFD for logistics services

Birdoğan Baki, İlker Murat Ar, Zuhal ÇİLİNGİR ÜK · Asia Pacific Journal of Marketing and Logistics · 2009 · 143 citations

Logistics Processes, Customer Satisfaction, Engineering +23

International ethnic entrepreneurship: Antecedents, outcomes and environmental context

Tülay İlhan Nas, Kader Tan Şahin, Zuhal ÇİLİNGİR ÜK · International Business Review · 2011 · 92 citations

Ethnicity, Culture, Cultural Entrepreneurship +9

The Impact of Consumer Ethnocentrism, Product Involvement, and Product Knowledge on Country of Origin Effects: An Empirical Analysis on Turkish Consumers’ Product Evaluation

Zuhal ÇİLİNGİR ÜK · Journal of International Consumer Marketing · 2014 · 76 citations

Customer Satisfaction, International Marketing, Product Involvement +19

Does Country of Origin Matter for Chocolate? Ethnocentrism, Involvement, and Perceived Risk for Turkish University Students

Zuhal ÇİLİNGİR ÜK · Journal of Food Products Marketing · 2020 · 29 citations

Anthropomorphism and Advertising Effectiveness: Moderating Roles of Product Involvement and The Type of Consumer Need

Çiğdem Başfırıncı, Zuhal ÇİLİNGİR ÜK · KSP Journals - Journal of Economics Bibliography · 2015 · 20 citations · Full text

Involvement Level, Customer Satisfaction, Consumer Need +15