Concepedia

Ralph Heintzman

RH

5

Publications

530

Citations

5

H-Index

1983

Active since

Affiliations

Treasury Board of Canada Secretariat(Current)

Ralph Heintzman is an author at Treasury Board of Canada Secretariat specializing in public policy, political science, and management.

Top concepts

Public PolicyPoliticsManagementAccountabilityPublic RelationsBusiness LeadershipSocial ResponsibilityLawArtsTrust

Publications per year

1983–2016

5

Publications

5

The Dialectics of Accountability for Performance in Public Management Reform

Peter Aucoin, Ralph Heintzman · International Review of Administrative Sciences · 2000 · 310 citations

Public Policy, Public Management Reform, Management Effectiveness +7

People, service and trust: is there a public sector service value chain?

Ralph Heintzman, Brian Marson · International Review of Administrative Sciences · 2005 · 163 citations

Customer Satisfaction, Organizations, Education +19

The Political Culture of Quebec, 1840–1960

Ralph Heintzman · Canadian Journal of Political Science · 1983 · 29 citations

Quiet Revolution, Colonialism, Political Culture +8

Public‐service values and ethics: Dead end or strong foundation?

Ralph Heintzman · Canadian Public Administration · 2007 · 17 citations

Public Policy, John Langford, Service Research +13

Border‐crossing: The PBO, PCO and the boundary of the public service

Ralph Heintzman · Canadian Public Administration · 2016 · 11 citations

Cross-border Management, Constitutional Law, Law +19

Rows per page

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