Özge Nalan Bilişik

An integrated novel interval type-2 fuzzy MCDM method to improve customer satisfaction in public transportation for Istanbul

Erkan Çelik, Özge Nalan Bilişik, Melike Erdoğan et al. · Transportation Research Part E Logistics and Transportation Review · 2013 · 199 citations

Fuzzy Multi-criteria Decision-making, Customer Satisfaction, Fuzzy Logic +11

A novel interval-valued intuitionistic fuzzy CRITIC-TOPSIS methodology: An application for transportation mode selection problem for a glass production company

Özge Nalan Bilişik, Nurşah Hafize Duman, Esra Taş · Expert Systems with Applications · 2023 · 46 citations

Mathematical Programming, Fuzzy Multi-criteria Decision-making, Fuzzy Logic +13

A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul

Özge Nalan Bilişik, Melike Erdoğan, İ̇hsan Kaya et al. · Total Quality Management & Business Excellence · 2013 · 42 citations

Abstract Service Quality, Customer Satisfaction, Hybrid Fuzzy Methodology +18

Passenger Satisfaction Evaluation of Public Transportation in Istanbul by Using Fuzzy Quality Function Deployment Methodology

Özge Nalan Bilişik, Şükran Şeker, Nezir Aydın et al. · Arabian Journal for Science and Engineering · 2018 · 25 citations

Total Quality Management, Customer Satisfaction, Fuzzy Multi-criteria Decision-making +12

Garage Location Selection for Public Transportation System in Istanbul: An Integrated Fuzzy AHP and Fuzzy Axiomatic Design Based Approach

Özge Nalan Bilişik, Nurgül Demirtaş, Umut R. Tuzkaya et al. · Journal of Applied Mathematics · 2014 · 20 citations · Full text

Engineering, Fuzzy Modeling, Industrial Engineering +20