Concepedia

Bindu Narayan

BN

Statistics

Publications

3

Citations

242

H-Index

3

Active since

2008

Affiliations

Indian Institute of Technology Madras(Current)

Temple University

Bindu Narayan is an author at Indian Institute of Technology Madras specializing in tourism management, tourism marketing, and tourism.

Publications per year

2008–2009

3

Publications

3

Scales to measure and benchmark service quality in tourism industry

Bindu Narayan, Chandrasekharan Rajendran, L. Prakash Sai · Benchmarking An International Journal · 2008 · 100 citations

, , +16

Dimensions of service quality in tourism – an Indian perspective

Bindu Narayan, Chandrasekharan Rajendran, L. Prakash Sai et al. · Total Quality Management & Business Excellence · 2009 · 73 citations

, , +13

Improving customer experience in tourism: A framework for stakeholder collaboration

Ram Gopalan, Bindu Narayan · Socio-Economic Planning Sciences · 2009 · 69 citations

, , +14

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